Hi 👋

If we haven’t met before, here’s a few words about me:

I’m Daria Littlefield, CEO & Founder of Silicon Valley Support - All in One CX partner. For the past decade, I was Head of Customer Care at a $400M ARR portfolio spanning 35+ D2C apps in dating and social space.

Do Not Churn is where I break down real product experiences to show you exactly where apps lose users and what makes them stick. After a decade in CX and hundreds of product audits, I’m sharing the patterns, fixes, and tactics you can steal to stop bleeding customers.

Check out my Intro Post: Why users bail before they ever hit 'contact support'?

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